Gift Certificate Information:
If you purchase a gift certificate from Natural Solutions,
we will notify you by phone or email what your gift
certificate code is. If you'd like it to be mailed,
please select first class mail and we'd be happy to send it
to you. Our toll free number is 877-232-5359.
Please call during regular work hours to purchase or check
in on your gift cards. Redemption can include shipping
and handling. Customers redeeming gift certificates
should call their orders in as this site is not an ecommerce
website or visit our store location.
Solutions honors the guarantee of the brands we offer.
If for some reason a vendor would not normally take back a
return we request, we will work with that vendor to satisfy
our customer. For this reason, we have provided our
sample program. This program allows each product to have not
only a full size but a small sample size to be offered.
Natural Solutions does not always get support from the
vendors, so we for the most part, make our own sample sizes
from the full size containers that we obtain from the
vendor. For some samples, a price between $0.15 to
$4.00 may be asked. For samples that the vendors
provide that are professionally made, we offer them at no
charge. We enjoy gifting samples in customer orders
however. Our policy is at least two. So please be sure to
ask for one especially when considering an item you may have
sensitivities using. We also have cosmetic
consultations that can allow you to try products before
purchasing full size items.
Vendors that do not take back used items unless defective:
If you have purchased online at our
www.bewellstaywell.com site, please follow the
instructions from our Customer Service Desk area to handle
your return. All returns must be pre-authorized by
phone for online and phone in/shipped orders.
Returns Not Refundable:
Natural Solutions offers bridal practice consultations,
daily make-unders, and color consultations.
Appointments are recommended as we have specific consultants
that are available just for this service. If however,
you are just seeking the right foundation and don't know
what shade to get, please come anytime. We have an
easy color match system that can make personal shopping more
A Grateful Customer
"Dear Jennifer Reed, Thank you so much for carrying some
glycerin-free products on your websites. They are
extremely difficult to find. A slew of
dermatologists over the years have not been able to figure
out my inexplicable, intermittent rashes, bumps, redness,
flaking, etc. Finally, just recently, an allergist
diagnosed me with several chemical allergies, including an
allergy to glycerine. Finding skin cleansers,
sunscreens, shampoo, conditioners, moisturizers, eye
creams, anti-aging products that don't contain glycerine
is like looking for needles in a haystack! Thank you,
thank you, thank you for providing me with at least a few
options for keeping my sensitive, yet acne-prone, over 40
skin clean, protected and healthy. The allergist
mentioned that glycerin allergy is not rare or uncommon
and that many people have this problem. I don't understand
why it is not a more widely recognized problem out there
in the world of skin care products and cosmetics, as
glycerine is one of the most common ingredients in such
products. Please continue to provide glycerine-free
products. You're making a big difference for all of us
"allergic people." Best regards, Karen L
"Hi there! I just wanted to email and tell you that my mom and I love the
products we've purchased through Natural Solutions. I love the new Real Purity
"Passion" lipstick, and am grateful to have cosmetics without harmful additives.
One of my favorite new purchases is the Suncoat Sugarbased Natural Hairspray. It
provides a firm hold, and keeps any frizzies in place. I had been using an
alcohol based, glue-like spray with plenty of synthetic additives. I was happy
to toss that into the rubbish. You have a customer for life! Thanks so
much for offering these amazing products." Adele K.
"...I'm so glad you have cosmetics that I can wear despite all my chemical
sensitivites and allergies. I've been so content with the service and products
you offer that I referred Natural Solutions to my online Allergy Group. There
are so many people in our group that have chemical & food sensitivites/allergies.
We are always looking for alternatives. Thanks also for adding whether a product
is gluten-free or not..." Tracy
Hi - I stopped in yesterday and purchased some
eye shadows and lip products. I wanted to let you know how
pleased I was with everything! I used them all this morning and
I love it! I gave my friend your catalog and I know she is
excited to stop by too. I will look at the catalog and stop back
in soon! I could spend my entire paycheck in your store!! Thanks
Christine A. from Alliance, Ohio
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